Warranty Claim
All products are inspected prior to packaging and dispatch. We warrant that all products are free from
defect, and we will replace, repair or refund any part that proves to be defective, at no charge, when
your claim is under warranty.
Penrith Pit Bike ATVs, UTVs, Go Karts and Motorbikes are covered by Warranty ranging from 6 months and
up to 2 years*.
All vehicles up to and including 250cc (except for 250GT – refer below to point 2) are covered by 6
months warranty, which can be extended to 12 months*
* If 1 month and 6 months services have been done by a Penrith Pit Bike Dealer – warranty is extended
to 12 months for vehicles up to and including 250cc. Please make sure you have proof of
services.
All vehicles above 250cc (and including 250GT) are covered by 12 months warranty, which can be
extended to 24 months*
* If 1 month and 6 months services have been done by a Penrith Pit Bike Dealer – warranty is extended
to 2 years for vehicles above 250cc (and including 250GT). Please make sure you have proof of
services.
Motorcycle, UTV and Quad Bike Batteries will be replaced on a pro rata basis computed from the
remaining warranted period of the Penrith Pit Bike motorcycle to which this warranty pertains.
Batteries supplied by Penrith Pit Bike as original equipment on Power Equipment Products are warranted
for a period of 12 months domestic use and 6 months commercial use.
This warranty will not apply to:
Any part that has been subject to misuse, negligence, accidental damage, improper or inadequate
maintenance, or improper storage.
Repair rendered necessary or arising from the use of other than genuine Penrith Pit Bike parts.
Normal maintenance items including but not limited to adjustment and cleaning of carburettor, fuel
strainer, oil & air filter, cables, brake components, intake valves, exhaust valves, clutches and
serviceable bearings.
Normal replacements of service items including but not limited to spark plugs, air & oil filters,
cutting blades, tyres, brake pads, brake shoes, lightbulbs, fuses, clutch components and serviceable
bearings.
Deterioration of any item due to normal use, fair wear and exposure unless due to a defect in material
or workmanship.
Any work or adjustment performed by persons other than authorised Penrith Pit Bike franchise/dealers
or damage resulting therefrom.
Any damage that results from operating methods other than those indicated in the owner’s manual, or
use beyond the limitations or specifications as published by Penrith Pit Bike.
Penrith Pit Bike engines or vehicles used for racing or competition.
Penrith Pit Bike products modified from original Penrith Pit Bike specifications or fitted with a
sports kit will void warranty. (Modifications include but are not limited to, sprocket size, gear
ratios, electrical loads, carburation, electrical items such as lightsand radios and intake and
exhaust system changes.)
If you have any questions about the points above and require clarification, please contact Penrith Pit
Bike office
In case where parts are claimed under warranty, please go to Warranty Claim
We will advise if damaged parts are deemed to be covered under warranty, and on exact course of
action. In a lot of cases, you will be required to ship any parts that you are claiming under warranty
to our office. Please ship Only when advised by us to do so:
Penrith Pit Bike Motorcycles
WarehouseShop 6A/55-61 York Road,
Jamisontown NSW 2750
attention: Warranty Claims.
The part will be examined and tested by our mechanics and replaced, or repaired if deemed faulty. The
buyer is responsible for all postage costs of returning any faulty part to us.
If a part has been deemed to be fault free, the customer is responsible for any return postage costs
and will be charged for assessment time, at our discretion. Part will be held until these fees are
paid. In case that the payment is not received and no pick up is arranged within 1 month, the part
will be advertised and then publicly auctioned as per regulatory requirements.
Please ensure you understand these conditions before buying.
This warranty policy has been created with the aim of providing the best customer service and after
sales service in the Australian motorcycle industry.