Warranty Claim

All products are inspected prior to packaging and dispatch. We warrant that all products are free from defect, and we will replace, repair any part that proves to be defective. (NOT Labour or consumables) ATVs, UTVs, Motorcross, Electric Moto,Balance bikes are covered by Warranty ranging from 6 months and up to 2 years*. Motorcycle, UTV and Quad Bike Batteries will be replaced on a pro rata basis computed from the remaining warranted period of the Penrith Pit Bike motorcycle to which this warranty pertains. Batteries supplied by Penrith Pit Bike as original equipment on Power Equipment Products are warranted for a period of 12 months domestic use and 6 months commercial use. This warranty will not apply to: Any part that has been subject to misuse, negligence, accidental damage, improper or inadequate maintenance, or improper storage. Repair rendered necessary or arising from the use of other than genuine Penrith Pit Bike parts. Normal maintenance items including but not limited to adjustment and cleaning of carburettor, fuel strainer, oil & air filter, cables, brake components, intake valves, exhaust valves, clutches and serviceable bearings. Normal replacements of service items including but not limited to spark plugs, air & oil filters, cutting blades, tyres, brake pads, brake shoes, lightbulbs, fuses, clutch components and serviceable bearings. Deterioration of any item due to normal use, fair wear and exposure unless due to a defect in material or workmanship. Any damage that results from operating methods other than those indicated in the owner’s manual, or use beyond the limitations or specifications as published by Penrith Pit Bike. Penrith Pit Bike engines or vehicles used for racing or competition. Penrith Pit Bike products modified from original specifications or fitted with a sports kit will void warranty. (Modifications include but are not limited to, sprocket size, gear ratios, electrical loads, carburation, electrical items such as lightsand radios and intake and exhaust system changes.) If you have any questions about the points above and require clarification, please contact Penrith Pit Bike office We will advise if damaged parts are deemed to be covered under warranty, and on exact course of action. You will be required to ship any part that you are claiming under warranty at your own cost. Please ship Only when Claim is accepted. Penrith Pit Bike Motorcycles WarehouseShop 6A/55-61 York Road, Jamisontown NSW 2750 Attention: Warranty Claims. The part will be examined and tested by our mechanics and replaced, or repaired if found to be faulty. The buyer is responsible for all postage costs of returning any faulty part to us. If a part has been found to be fault free, the customer is responsible for any return postage costs and will be charged for assessment time, at our discretion. The Part/Unit will be held until these fees are paid. Should the payment not be received and arrangements have not been made with Management within 1 month of Invoice date, the part/Unit will be advertised and then publicly auctioned as per regulatory requirements. Please ensure you understand these conditions before buying. This warranty policy has been created with the aim of providing the best customer service and after sales service in the Australian motorcycle industry.